Meet the Founder

I've spent my career in freight — working with asset companies, brokerage operations, and broker-focused businesses. I've seen how every side of this industry operates, and I've used TMS platforms at every level. Every one of them had the same problem: they weren't built by someone who's actually on the phone covering loads.

I'm still in the trenches every day — covering freight, negotiating rates, chasing carriers, and dealing with the same headaches every broker deals with. My niche is produce and perishable commodities, which means tight appointments, temperature requirements, and zero room for error. I understand every pain point a broker goes through because I'm living them at every waking moment.

One thing that always frustrated me was paying for a TMS and a CRM separately — two systems that should be one. You're managing leads and customers in one platform, then switching to another to dispatch their freight. That's double entry, double cost, and dropped handoffs. I built 20-2 Dispatch as a complete broker workbench — CRM, TMS, and accounting in one workspace — because that's how a brokerage actually operates.

I developed it parallel to real freight operations — testing every feature against actual loads, real carriers, and real deadlines to make sure it works the way a broker needs it to.

I've been on call for 10 years — since I started in account management and brokerage operations. I know what it's like to try to build a livelihood while managing the constant stress and demands of the day-to-day. That's exactly why I built 20-2 Dispatch to work from your phone. It's not a native app, but it's built as a mobile-friendly web application where you can send tenders, set up carriers, check loads, and manage your entire operation from a handheld device. The right tools in your hands shouldn't require a desk. Work-life balance in freight is possible — when your platform works from your pocket.

If you have a question, a feature request, or a bug — you're not filing a ticket with a support team. You're talking directly to the person who built the program.